FAQ

Questions about how this works.

Protocols, lab import, doctor-consult reminders, supplement fulfillment, and pricing — all answered here.

The platform
What is Zovi?+

Zovi is a closed-loop protocol workspace for supplements and health routines. You define your goals, import or connect your biomarker data, organize a 90-day plan, track adherence, manage refills, and support retesting so you can make a more informed personal decision with your healthcare provider.

Is Zovi a medical service?+

No. Zovi is a wellness decision-support platform, not a medical provider. We do not employ or provide licensed doctors, pharmacists, nurses, or clinicians to review your plan or give medical advice. Our tools support general wellness organization only and are not designed to diagnose, treat, cure, or prevent any disease. Always consult your doctor first before starting, stopping, or changing supplements, medications, or health routines.

Protocol
How does the protocol builder work?+

You share your goals, current supplement stack, medications, schedule, and constraints like allergies or travel frequency. You can upload existing lab results from Function Health, InsideTracker, Quest, or Oura — or add an optional baseline panel. Zovi organizes that information into a 90-day protocol workspace with rationale, safety prompts, and tracking context. You decide what to use after consulting your doctor.

What lab providers do you support?+

Zovi works with results from Function Health, InsideTracker, Quest Diagnostics, and Oura. You can also upload any standard lab panel as a PDF. Integrated lab ordering through partnered labs is coming soon.

What makes this different from a supplement quiz?+

Quiz-based tools often map answers to products. Zovi gives you a structured workspace built around your biomarker data — specific values, trends, and out-of-range markers — along with your current stack, medications, and schedule. The output is a prioritized 90-day plan with plain-language reasoning and tracking, not a one-click product instruction.

Supplements & refills
What supplements does Zovi carry?+

Zovi helps organize third-party supplement options for your protocol workspace. The focus is on foundational products in longevity, performance, and recovery categories, with rationale and tracking context so you can decide what fits after consulting your doctor.

Do you manage refills automatically?+

Yes. Protocol subscribers receive a supplement bundle matched to their 90-day routine, with automatic refill management. You'll receive a notification before you run low, and you can pause, adjust quantities, or skip a cycle at any time from your account settings.

Pricing
What are my pricing options?+

Zovi offers both a monthly subscription and a one-time purchase. The subscription keeps things flexible with a lower ongoing rate. The one-time purchase gives you lifetime platform access at a higher upfront price — no recurring charges. Both options include the same core features: protocol builder, adherence tracking, and refill management.

Can I cancel my subscription?+

Yes. Cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period — no hoops, no retention flows.

Still have questions?

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